Product & Business
Get better with what you've got.
I work with owner-managed manufacturing, joinery, furniture and building-product businesses to improve products, processes and the way work gets done.
Usually that means making better use of the people, equipment, information and experience already in the business before spending money on more.
Bring me something real.
A product. A process. A recurring problem. A job that takes too long. A range that has become too complicated. A drawing nobody trusts. A factory that is busy without quite knowing why.
I like to follow the work as it actually happens: from idea, design and costing through technical work, purchasing, manufacture, approval, information and sale.
Then we work out what is worth changing — and what is best left alone.
- Product design & engineering
- Cost & value engineering
- CAD, drawings & technical process
- Range & SKU simplification
- Manufacturing methods
- Product information & specifications
- Training & work instructions
- Testing & practical investigation
- Job & administrative process
- Small internal software tools
- Automation where it genuinely helps
- Supplier & project coordination
I am as comfortable doing the work as recommending it.
If I can design it, draw it, document it, build the little tool, test it or tidy the process myself, I usually will. If the job needs expertise outside my competence, I can help define it properly and work with the right people to get it delivered.
Make do and mend is underrated.
Not in the sense of tolerating bad equipment, bad products or bad work. In the sense of understanding what you already have before buying what you haven't.
Better training before more headcount. Better information before more meetings. Better process before more software.
And better use of a machine before another machine.Sometimes the answer is a product change. Sometimes it is a better drawing, a simpler approval process, a clearer instruction, a small piece of software, a different job design or simply stopping work that no longer earns its keep.
Technology matters, including AI. But it is a tool, not a religion. The objective is a business that works better, costs less to operate and makes fewer irreversible commitments.
Lower break-even. Shorter payback. Better products. Less wasted work. Better information. Greater use of existing assets.
Owner-managed suits me.
I do my best work directly with people who own the business, run the business and live with the consequences of the decisions being made.
If you have spent years building a factory, employing people, buying machinery, developing products and establishing customer relationships, the decisions are not theoretical.
I like that accountability.
I am probably a poor fit for a large corporate engagement built around stakeholder management, procurement frameworks, steering committees and recommendations that pass through six layers before anybody acts on them.
There are excellent consultancies built for that. I am not one of them.
I came to this through making things.
I trained and worked hands-on in joinery and furniture before studying violin making and early stringed instruments. From there I moved further into design, CAD, product development and technical management, eventually working inside larger manufacturing organisations as well as smaller owner-led businesses.
More recently I have worked for myself across product development, manufacturing, software, testing and new ventures. I still prefer problems where the answer has to survive contact with a drawing, a machine, a customer or a person doing the job.
I understand the strategy. I also know which end of the chisel to hold.
Temporary portrait image
Before we invent a project, let me come and look.
I will spend a day with you at the business. We will talk through what is frustrating you, walk the work, look at the products, drawings, information, equipment and processes, and speak to the people who know where the awkward bits really are.
Then I go away, think properly, and come back with a concise view of what I think is worth changing, what I would leave alone, and where I could help implement it.
One on-site working day, UK travel included, followed by a written set of observations and practical recommendations.
If there is useful work to do afterwards, we decide what that looks like together.
I prefer short, practical improvement work that can usually be managed remotely after the initial visit: products, documentation, CAD, processes, internal tools, training, analysis and implementation support. I am less interested in multi-year capital programmes for their own sake.
Bring me a problem.
Tell me what is annoying you, costing too much, taking too long or simply not working as well as it should.
We can start with an email or a phone call.
Just get in touch.